Privacy policy

1. Introduction

Razana Gifts is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with applicable laws and regulations in the United Arab Emirates.

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2. Information We Collect

We may collect the following information when you use our website or place an order:

* Name
* Contact information including phone number and email address
* Delivery address
* Payment details (processed securely via third-party payment providers)
* Any additional information provided voluntarily

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3. How We Use Your Information

Your information is used to:

* Process and fulfill orders
* Communicate with you about your order or inquiries
* Improve our products, services, and website experience
* Provide customer support
* Comply with legal and regulatory requirements

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4. Payment Security

All payments are processed through secure and approved payment gateways. Razana Gifts does not store or have direct access to your full payment card details.

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5. Information Sharing

We do not sell, trade, or rent your personal information. Your data may only be shared with:

* Delivery partners for order fulfillment
* Payment providers for transaction processing
* Authorities if required by law

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6. Data Protection

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

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7. Cookies

Our website may use cookies to enhance user experience, analyze website performance, and improve functionality.

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8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

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9. Policy Updates

Razana Gifts reserves the right to update this Privacy Policy at any time. Any changes will be published on this page.

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10. Contact Information

For any privacy-related inquiries, please contact us:
Email: wecare@razanagifts.ae
Phone & WhatsApp: +971 50 662 6352
Instagram: @razanagifts