Delivery Policy

1. Delivery Coverage

Razana Gifts provides delivery services across all Emirates within the United Arab Emirates. International deliveries to selected GCC countries may be arranged depending on availability and coordination.

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2. Delivery Timeframes

* **Same-Day Delivery:** Available in Sharjah and nearby areas for orders placed before the daily cut-off time.
* **Next-Day Delivery:** Applicable for other Emirates outside Sharjah.
* **GCC Deliveries:** Delivery timelines vary depending on destination and logistics arrangements.

Delivery timeframes are estimates and may vary during peak periods, public holidays, or due to unforeseen circumstances.

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3. Order Processing

All orders are processed after successful payment confirmation. Orders placed outside working hours may be processed on the next business day.

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4. Delivery Conditions

Customers must provide accurate and complete delivery details, including:

* Recipient name
* Full address
* Valid contact number

Razana Gifts is not responsible for delays or failed deliveries due to incorrect or incomplete information.

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5. Recipient Availability

* Deliveries will be attempted within the selected timeframe.
* If the recipient is unavailable, our team may contact the recipient directly to coordinate delivery.
* If delivery cannot be completed, the order may be rescheduled.

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6. Delivery Delays

While we strive to meet all delivery timelines, Razana Gifts shall not be held liable for delays caused by:

* Traffic conditions
* Weather conditions
* Public holidays or peak seasons
* Situations beyond our reasonable control

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7. Special Delivery Requests

Customers may request specific delivery times; however, exact time delivery is not guaranteed unless explicitly confirmed.

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8. International Deliveries (GCC)

Orders outside the UAE are subject to:

* Availability of partner services
* Local regulations and delivery conditions in the destination country

Additional charges and delivery times may apply.

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9. Contact for Delivery Support

For any delivery-related inquiries, customers may contact:

* Email: [wecare@razanagifts.ae](mailto:wecare@razanagifts.ae)
* Phone & WhatsApp: +971 50 662 6352
* Instagram: @razanagifts